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Medical Records
Health Information Management 1234 Napier Avenue St. Joseph, MI 49085 269-983-8625
Patients have the right to obtain a copy of their medical records from Lakeland HealthCare. You must submit your request in writing. This may be accomplished one of two ways.
- Use the request form provided by Lakeland HealthCare. Download and print out a request form by clicking here. Return the form to Lakeland Regional Medical Center, St. Joseph at the address listed below.
- Submit a letter of request. In order for us to help you, the letter must contain the following information:
- Date of your service at Lakeland HealthCare
- The purpose of your request: legal, medical follow-up, insurance, or personal
- The name/address of the person who is to receive the records
- Your signature and date the letter was written
Submit the written request to Lakeland HealthCare at the following address:
Lakeland HealthCare Health Information Management Department 1234 Napier Avenue St. Joseph, MI 49085
OR:
Fax the form or letter to 269-982-4305
Most requests require 48 hours to process. There may also be a fee charged for providing this information depending on the nature of the request. For more information, please call 269-983-8625 during normal business hours, Monday through Friday, 8:00 a.m. to 5:00 p.m.
You can only request your own medical records, unless you are requesting a copy of a minor child/children (under 18 years of age). In the event that a patient is deceased, the personal representative appointed by the court can request copies of records. The personal representative must mail in a copy of the court paperwork in addition to the written request.
Each subsequent request of medical records requires an additional written request, form or authorization.
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