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Medical Records

Health Information Management
1234 Napier Avenue
St. Joseph, MI  49085
269-983-8625

Patients have the right to obtain a copy of their medical records from Lakeland HealthCare. You must submit your request in writing. This may be accomplished one of two ways.

  1. Use the request form provided by Lakeland HealthCare. Download and print out a request form by clicking here. Return the form to Lakeland Regional Medical Center, St. Joseph at the address listed below.
  2. Submit a letter of request. In order for us to help you, the letter must contain the following information:
    1. Date of your service at Lakeland HealthCare
    2. The purpose of your request: legal, medical follow-up, insurance, or personal
    3. The name/address of the person who is to receive the records
    4. Your signature and date the letter was written

Submit the written request to Lakeland HealthCare at the following address:

Lakeland HealthCare
Health Information Management Department
1234 Napier Avenue
St. Joseph, MI 49085

OR:

Fax the form or letter to 269-982-4305

Most requests require 48 hours to process. There may also be a fee charged for providing this information depending on the nature of the request. For more information, please call 269-983-8625 during normal business hours, Monday through Friday, 8:00 a.m. to 5:00 p.m.

You can only request your own medical records, unless you are requesting a copy of a minor child/children (under 18 years of age). In the event that a patient is deceased, the personal representative appointed by the court can request copies of records. The personal representative must mail in a copy of the court paperwork in addition to the written request.

Each subsequent request of medical records requires an additional written request, form or authorization.