Lakeland Health Care

St. Joseph Emergency Department Expansion




As part of the addition, Lakeland expanded the ER from 23 to 40 private exam rooms to handle increasing volume. At the end of last year, the Emergency Department unveiled several spacious new rooms and a new nurses' station. The private rooms feature smoked glass doors that provide privacy, and televisions and phones for patients and their families.

"The purpose of the expansion is to meet our goals of shorter wait times, increased patient satisfaction, and increased comfort for patients and their families."

Even before the construction began, the team prepared by developing processes to improve the patient experience. Through the implementation of Rapid Medical Evaluation (RME), patients with certain conditions can be seen by a physician or a physician assistant quickly in one of the department's new front treatment rooms.

"If a patient has a sore throat or a fever, they can see someone up front and get on with their day," says Emergency Department Manager Kathy Effa. "Patients love it, because they're treated right away, often without even waiting to go back to a room."

The building project included a redesigned lobby, five triage rooms, two trauma bays, and a radiology room within the department.

Patients & Visitors

For Patients
Maps & Directions
For Visitors
Phone Numbers

Online Tools

For Visitors
For Physicians
For Associates
Find Education
Laboratory Test Catalog
Community Health
Needs Assessment
Pay Your Bill Online
Refer a Patient
View the Nursery

Quality & Safety

Awards & Recognition
It's Okay to Ask
Quality Care
 
Connect with us on:
Bookmark and Share

 

 

Locations

 

 

            
    Center for Outpatient Services, St. Joseph  
    Hospice at Home Lakeland HealthCare Affiliate  
    Lakeland Community Hospital, Niles  
    Lakeland Community Hospital, Watervliet  
    Lakeland Regional Medical Center, St. Joseph  
    Lakeland Specialty Hospital, Berrien Center  
 
    Lakeland HealthCare Affiliate Physician Practices    
         
         
© 2014   Lakeland HealthCare   1234 Napier Avenue   St. Joseph, Michigan 49085   1-800-968-0115
Contact Us   |   Notice of Patient Privacy Practices   |   Sitemap