Patient and visitor

Annual Report


Message from the President

Dear Friends,

Front CoverIf you’re anything like me, you look forward to the start of a new year and the promise of all that it may bring. For some it may be a chance to completely start over. For others it may simply be the motivation needed to lose a few pounds, get organized, save more, or spend more time with family and friends. However, during a season where so many of us are looking ahead to what’s next, here at Lakeland, we also like to take the time to look back and reflect on all we’ve accomplished over the last year.

We embarked on the largest building project in our history which will drastically change the way in which we provide quality, compassionate health care to our community. The 260,000 square foot Pavilion is a facility for the future, not only for those we serve, but also for the next generation of clinicians, the world-class talent we want to continue to attract.

Our statewide clinically integrated network, Affirmant Health Partners, welcomed its seventh hospital system, Spectrum Health, and now includes over 6,000 physicians that span the entire Lower Peninsula, providing more access to care than any other network in Michigan. We will continue to work together in the coming year on our journey to improve patient care, improve community health, and lower the cost of care.

With a continued focus on the health of our community, nearly 1,300 area residents shared what they thought were the biggest health issues they face as part of a Community Health Needs Assessment (CHNA), which provides an in-depth analysis of the health needs of Berrien, and parts of Cass and Van Buren counties. You can view the results on page 8 of this report.

One of my personal resolutions for 2016 was to become a better listener. This was inspired by Lakeland’s system-wide educational series “Listening with Heart” which took team members through a number of learning modules to discover what it means to really listen to our patients, coworkers, family, and friends. Read what some of our team members had to say about their personal journey on page 14.

As you can see, looking back and seeing how far you’ve come is sometimes just as rewarding as being focused on what’s next. As you flip through the pages of this report, I invite you to think of all the things you’ve accomplished, both big and small, throughout the last year. You may be surprised at how fast the list grows.

Download Lakeland Health's 2016 Annual Report [PDF]


loren b hamel, MD president of lakeland health

loren b hamel, MD president of lakeland health

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