Lakeland Health Care

Special Needs Services

We want every experience at Lakeland Healthcare to be as pleasant as possible. We understand that some patients may need special accommodations to help accomplish this. We respect the rights and needs of all of our patients.


E-mail us with questions or concerns
If you have questions or concerns about services, you can reach out to our Special Needs Team at 


If you would like to make arrangements for a special tour of a department to help familiarize a loved one or have questions answered, please call our Volunteer Department at 269-985-4548. They will help coordinate this so that your loved one's visit is as pleasant as possible.


Comfort Kits
Comfort Kits are available at most Lakeland Healthcare sites. These kits include toys and items that help to distract and provide sensory stimulation. We try to provide strategies to help make appointments, procedures and visits go more smoothly.


Language Services
Lakeland Healthcare has interpreting services available at all of our locations 24 hours a day, every day. Certified and experienced interpreters in 180 languages, including American Sign Language, are available at no cost to you. If you would like to make arrangements for a language interpretor prior to a visit, please call our Volunteer office at 269-985-2548.


Social Storyboards
Lakeland's Social Storyboards can help children and/or individuals with special needs view situations, departments or procedures in advance, helping them to have a more relaxed and positive experience.

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    Lakeland Medical Center, St. Joseph  
    Lakeland Hospital, Niles  
    Lakeland Hospital, Watervliet  
    Center for Outpatient Services, St. Joseph  

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© 2014   Lakeland HealthCare   1234 Napier Avenue   St. Joseph, Michigan 49085   1-800-968-0115
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