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6/15/2015 7:08:05 PM Reporting from Niles, MI
Harvard Business Review Features Lakeland Health
https://www.spectrumhealthlakeland.org/how-we-compare/newsroom/Detail/harvard-business-review-features-lakeland-health
6/15/2015 7:08:05 PM

Harvard Business Review Features Lakeland Health

SpectrumHealth Lakeland

Harvard Business Review Features Lakeland Health
Jun 15, 2015


In Harvard Business Review, renowned author and innovation expert Gary Hamel discusses how Lakeland Health reinvented the patient experience by challenging team members to "bring their hearts to work."

Read the entire article to find out the dramatic impact this initiative had on patient care at Lakeland.

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