One Unified System of Care

Corewell Health Southwest Michigan (formerly Spectrum Health Lakeland)

We’re taking a big step to improve the way you access your patient information and tools by combining all of our electronic health records into one place. For you, this transition will mean more care options and greater flexibility.

How this affects your current MyChart account

As part of this change, your Lakeland MyChart account will be moving to the Unified Corewell Health MyChart. Beginning April 16th you’ll see some changes to your account as it is moved to new MyChart.

April 16th – April 20th

  • April 16th - You can log into the new Corewell Health MyChart.
    • You can view your health information, upcoming appointments, and schedule appointments for after 4/21.
  • April 17th - Messaging and prescription refill access no longer available in your Lakeland MyChart account.
  • April 19th - Notifications for upcoming appointments and reminders will come from Corewell Health.

April 21st - Onward

  • The new Corewell Health MyChart is available and fully functional.
  • Messaging and prescription refill are now available in the new Corewell Health MyChart.
  • Lakeland MyChart becomes view-only except for viewing & paying bills for care provided before April 21st.
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Login to the new MyChart

Starting April 21st, you can use the new Corewell Health MyChart to make appointments, connect with your provider, manage your bills, and more.

Use your existing username and password to login.

How to pay your bill

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Bills for care provided before April 21st

Bills with a Grand Rapids return address, a Customer Number and a gray box need to be paid through one of the options below:

Pay by mail
P.O. Box 145
Grand Rapids, MI 49501-0145

Pay by phone & billing inquiries
866.814.7275

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Bills for care provided on or after April 21st

Bills with a Chicago return address, a Guarantor Number and a purple box need to be paid through one of the options below:

Pay by mail
P.O. Box 88016
Chicago, IL 60680-1016

Pay by phone & billing inquiries
833.261.4563

Frequently Asked Questions

Have questions? See our FAQs to find the answers you are looking for.

Contact us

MyChart Questions

Monday-Thursday: 8am - 6pm
Friday: 9am - 5pm

Phone: 877.308.5083

Email: appsupport@corewellhealth.org

Medical Records

Monday-Thursday: 8am - 6pm
Friday: 9am - 5pm

Phone: 269.983.8625

Billing Inquiries

Monday-Friday: 8am - 8pm
Saturday: 9am - 2pm

For care provided before April 21st

Phone: 866.814.7275

For care provided on or after April 21st

Phone: 833.261.4563