What to Expect

What to Expect When You Arrive

Woman Waiting in LinePatients who arrive at a Lakeland emergency department are treated based on the severity of their medical needs. Patients with a serious or life-threatening illness or injury must be cared for immediately, which may mean patients with less serious conditions need to wait.

Upon arrival at our emergency department, patients are first seen by a triage nurse who asks questions about their symptoms, medical history and checks vital signs, such as heart rate, blood pressure, temperature, etc., to determine the seriousness of the patient’s condition.

The time a patient spends in the emergency department is determined by what types of tests and procedures are needed. It may take up to several hours for the physician to receive the results and determine the best treatment options and whether the patient should be admitted to the hospital or released. If released, the emergency physician may refer the patient to a physician or a specialty clinic for additional treatment.

Emergency Department Process

Emergency Department Process Flow

ED Wait Times

Lakeland Hospital, Niles
4 Minutes
Average Wait Time
as of 7:20 PM
Lakeland Hospital, Watervliet
19 Minutes
Average Wait Time
as of 7:20 PM
Lakeland Medical Center
1 Hours
12 Minutes
Average Wait Time
as of 7:20 PM

The current wait time given is the approximate wait for most patients to see a physician (based on a 4-hour rolling average) and is updated every 5 minutes.

Please note that the wait time is provided for informational purposes only and is subject to change.

Patients with life-threatening emergencies receive care immediately.

If you are having a medical emergency, call 911.

Your generosity can make a difference.