Spectrum Health Lakeland has been named among the nation’s top hospitals for medical excellence, patient safety, and patient satisfaction by CareChex® — an information service of Quantros, Inc.
Lakeland hospitals in Niles and St. Joseph have been named among the top 10 percent of the nation’s hospitals for medical excellence in the following areas:
- Overall care
- General surgery
- Cardiac care
- Neurological care
- Stroke care
- Gall bladder removal
CareChex has also recognized Lakeland hospitals in Niles and St. Joseph for being among the nation’s top hospitals for patient safety in these areas:
- Cancer care (top 100 and top 10 percent)
- Major bowel procedures (top 100 and top 10 percent)
- Gall bladder removal (top 10 percent)
- General surgery (top 10 percent)
Lakeland Hospital Watervliet was named among the top 10 percent of the nation’s hospitals for patient satisfaction in overall hospital care.
CareChex is a medical quality rating system designed to assist hospitals and health systems in improving the quality of inpatient care and promoting medical excellence to consumers, payers, and employers. Unlike other publicly available quality rankings, CareChex provides a composite evaluation of all areas of medical quality including process of care, outcomes of care, and patient experience.