Patient and visitor


Pay Your Bill Online and Other Payment Options

Payment Methods

By phone:

(269) 428-5007 or (866) 814-7275

In person:

Visit our cashiers at any Lakeland Health facility to make a payment. Cashiers are located near the admitting and registration areas.

We accept:

  • Cash
  • Personal checks (made payable to Lakeland Hospitals)
  • Travelers checks
  • Money orders
  • Credit cards (VISA, MasterCard, Discover)


We accept online payments using your MyChart account. You can also use MyChart to access account information, view statements, request payment plan, or send us billing questions. 

If you don't have an account, you can set up a MyChart account online here, or by calling
1-800-LAKELAND (525-3526).

A Lakeland representative will be available to assist you 24 hours a day.

By mail:

Send payments by mail to:

Lakeland HealthCare
P.O. Box 410
St. Joseph, MI 49085

Payment Policy

Payment in full is expected at the time of service for all uninsured patients and those with co-pays, coinsurance, or unmet deductible amounts for elective admissions and non-emergent outpatient services. Any additional balance not paid by the insurance company will be your responsibility.

Contact Us

  • General Billing Questions
    (866) 814-7275 or (269) 428-5007
    Monday – Friday, 8:00 a.m. to 5:00 p.m.

  • Patient Accounts Customer Service
    Lakeland Hospital, Niles
    (269) 687-1415

  • Center for Outpatient Services, St. Joseph
    Lakeland Hospital, Watervliet
    Lakeland Medical Center, St. Joseph
    - Patients whose last names begin with A-H (269) 983-8320
    - Patients whose last names begin with I – O (269) 556-7173
    - Patients whose last names begin with P-Z (269) 985-4589
  • Lakeland Medical Practices
    (866) 814-7275 or (269) 428-5007

  • Marie Yeager Cancer Center
    Financial Planner, Oncology Services (269) 556-7161

  • Pine Ridge: A Rehabilitation and Nursing Center (269) 934-4101
Your generosity can make a difference.