Patient and visitor


Pay Your Bill Online and Other Payment Options

Payment Methods

By phone:

(269) 428-5007 or (866) 814-7275

In person:

Visit our cashiers at any Lakeland Health facility to make a payment. Cashiers are located near the admitting and registration areas.

We accept:

  • Cash
  • Personal checks (made payable to Lakeland Hospitals)
  • Travelers checks
  • Money orders
  • Credit cards (VISA, MasterCard, Discover)


We accept online payments at:

Using MyChart, access account information, view statements, pay bills, request payment plan, or send us billing questions.

To set up a MyChart account, call 1-800-LAKELAND

By mail:

Send payments by mail to:

Lakeland HealthCare
P.O. Box 410
St. Joseph, MI 49085

Payment Policy

Payment in full is expected at the time of service for all uninsured patients and those with co-pays, coinsurance, or unmet deductible amounts for elective admissions and non-emergent outpatient services. Any additional balance not paid by the insurance company will be your responsibility.

Contact Us

  • General Billing Questions
    (866) 814-7275 or (269) 428-5007
    Monday – Friday, 8:00 a.m. to 5:00 p.m.

  • Patient Accounts Customer Service
    Lakeland Hospital, Niles
    (269) 687-1415

  • Center for Outpatient Services, St. Joseph
    Lakeland Hospital, Watervliet
    Lakeland Medical Center, St. Joseph
    - Patients whose last names begin with A-H (269) 983-8320
    - Patients whose last names begin with I – O (269) 556-7173
    - Patients whose last names begin with P-Z (269) 985-4589
  • Lakeland Medical Practices
    (866) 814-7275 or (269) 428-5007

  • Marie Yeager Cancer Center
    Financial Planner, Oncology Services (269) 556-7161

  • Pine Ridge: A Rehabilitation and Nursing Center (269) 934-4101
Your generosity can make a difference.