Safety & Security
Lakeland HealthCare has a 24-hour Safety and Security Department to ensure the safety of our patients, visitors, and staff both inside and outside our facilities. Security officers are available around the clock to escort patients and visitors to parking lots. Should you need assistance from our security officers during your stay, please dial 8144 (St. Joseph) or 1818 (Niles), or ask any staff member to contact them for you.
Please leave as many personal belongings as you can at home or with a family member. Lakeland is not responsible for lost or stolen items. If you have valuables that need safekeeping, ask a staff member to contact Safety & Security so that the items may be placed in the hospital's safe. To help locate any lost items, please ask your care team for assistance or call Safety & Security.
Fire Drills & Emergency Codes
Our hospital has a safe and effective fire safety program, and we are required to frequently perform fire drills. If you hear a fire alarm, do not panic. If a concern arises over your safety, hospital staff will evacuate you to a safe place. We have posted fire escape routes on the walls of our facilities to help with evacuation when necessary. Please remain calm in the event of an emergency and listen for directions from hospital staff.
Lakeland HealthCare has a totally tobacco-free policy to demonstrate our commitment to health and wellness. Smoking is not permitted in any building or outdoor area on our campuses, including the parking lots.