Southwestern Medical Clinic works with a company called HealthPort to handle all incoming and outgoing medical records for each patient. "Authorization to Release Patient Information" forms can be acquired at the practice. Once this form has been completed and submitted to the practice, HealthPort will initiate their records copy service.
You will receive a billing statement directly from HealthPort. No fees will be charged if the records are sent to another physician's office. Our records are not copied on-site, so it will take approximately seven to 10 days for copies to be made and send back to the practice.
If you have questions about these services call HealthPort at (800) 367-1500. Southwestern Medical Clinic follows HIPAA regulations regarding patient confidentiality.